Visa / MasterCard
FRAUD
Verified with Snopes:http://www.snopes.com/crime/warnings/creditcard.asp
This
is a heads up for everyone regarding the latest in Visa fraud. Royal Bank
received this communication about the newest scam. This is happening in the
Midwest right now and moving across the country.
This
one is pretty slick, since they provide YOU with all the information, except the
one piece they want.
Note,
the callers do not ask for your card number; they already have it.
This
information is worth reading. By understanding how the VISA & MasterCard
telephone Credit Card Scam works, you'll be better prepared to protect yourself.
One of our employees was called on Wednesday from 'VISA', and I was called on
Thursday from 'MasterCard'.
The
scam works like this:
Person
calling says - 'This is (name) and I'm calling from the Security and Fraud
Department at VISA. My Badge number is 12460, your card has been flagged for an
unusual purchase pattern, and I'm calling to verify. This would be on your VISA
card which was issued by (name of bank). Did you purchase an Anti-Telemarketing
Device for $497.99 from a marketing company based in Arizona?' When you say
'No', the caller continues with, 'Then we will be issuing a credit to your
account. This is a company we have been watching, and the charges range from
$297 to $497, just under the $500 purchase pattern that flags most cards. Before
your next statement, the credit will be sent to (gives you your address). Is
that correct?' You say 'yes'.
The
caller continues - 'I will be starting a Fraud Investigation. If you have any
questions, you should call the 1- 800 number listed on the back of your card
(1-800-VISA) and ask for Security. You will need to refer to this Control
Number. The caller then gives you a 6 digit number. 'Do you need me to read it
again?'
Here's
the IMPORTANT part on how the scam works - The caller then says, 'I need to
verify you are in possession of your card'. He'll ask you to 'turn your card
over and look for some numbers'. There are 7 numbers; the first 4 are part of
your card number, the last 3 are the Security Numbers that verify you are the
possessor of the card. These are the numbers you sometimes use to make Internet
purchases to prove you have the card. The
caller will ask you to read the last 3 numbers to him.After
you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to
verify that the card has not been lost or stolen, and that you still have your
card. Do you have any other questions?'
After
you say no, the caller then thanks you and states, 'Don't hesitate to call back
if you do', and hangs up. You actually say very little, and they never ask for
or tell you the card number. But after we were called on Wednesday, we called
back within 20 minutes to ask a question. We were glad we did! The REAL VISA
Security Department told us it was a scam and in the last 15 minutes a new
purchase of $497.99 was charged to our card. We made a real fraud report and
closed the VISA account. VISA is reissuing us a new number. What the Scammer wants is the 3-digit PIN
number on the back of the card. Don't give it to them.Instead,
tell them you'll call VISA or Master Card directly for verification of their
conversation.
The
real VISA told us that they will never ask for anything on the card, as they
already know the information, since they issued the card! If you give the
Scammer your 3 Digit PIN Number, you think you're receiving a credit. However,
by the time you get your statement you'll see charges for purchases you didn't
make, and by then it's almost too late and/or more difficult to actually file a
fraud report.
What
makes this more remarkable is that on Thursday, I got a call from a 'Jason
Richardson of MasterCard' with a word-for-word repeat of the VISA Scam. This
time I didn't let him finish. I hung up! We filed a police report, as instructed
by VISA. The police said they are taking several of these reports daily! They
also urged us to tell everybody we know that this scam is happening. I dealt
with a similar situation this morning, with the caller telling me that $3,097
had been charged to my account for plane tickets to Spain, and so on through the
above routine.
It
appears that this is a very active scam, and evidently quite successful...
Pass
this on to all your family and friends. |
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